Refund policy

Gymnasia Shop is operated by Lisi Sports LLC (identification number 405489118).

We accept return requests within 14 days after delivery. To be eligible, the item must be unused, in its original condition, and returned with original packaging and proof of purchase.

How to start a return

Email info@gymnasia.com or call +995 579 270 272. Returns should be sent to 14a Elguja Amashukeli St, Tbilisi 0162, Georgia unless we instruct you otherwise.

Damaged or incorrect items

Please inspect your order on arrival and contact us promptly if the item is damaged, defective, or incorrect so we can make it right.

Refund timing

Approved refunds are returned to the original payment method after the returned item is received and inspected. Processing times depend on your payment provider.

Exceptions

Sale items and gift cards may be non-returnable unless required by law.